Terms of Service

1. Acceptance of Terms

By accessing or using Solo Ledger ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access the Service.

2. Description of Service

Solo Ledger provides a cloud-based point-of-sale and inventory management platform for retail businesses. The Service includes real-time stock tracking, multi-device POS support, staff management, reporting, and related features as described on our website.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your credentials, including passwords, PINs, and any device access tokens. You must notify us immediately of any unauthorised use.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Service
• Interfere with or disrupt the integrity of the Service
• Reverse-engineer, decompile, or attempt to extract source code
• Share account credentials with unauthorised parties

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Each tenant's data is logically isolated and accessible only by authorised users within that tenant.

6. Subscription and Billing

Paid plans are billed monthly. You may cancel your subscription at any time. Upon cancellation, you retain access until the end of the current billing period. We reserve the right to modify pricing with 30 days' notice.

7. Service Availability

We strive for high uptime but do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by factors beyond our reasonable control.

8. Limitation of Liability

To the maximum extent permitted by law, Solo Ledger shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or profits, arising from your use of the Service.

9. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination.

10. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email or through the platform. Continued use after changes constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, contact us at [email protected] or call 07823 332 691.